Tech Vision SysBack to package

Launch Help

Questions about your listing package?

Find quick answers below, or email support@techvisionsys.com if you need help.

How many property photos can I upload?

You may submit up to 25 property photos. Our production system may select up to 12 of the strongest usable images. Not every submitted image is guaranteed to appear.

How are my photos selected?

Our AI-assisted production system reviews image quality, usability, variety, duplication or repetition, property coverage, and overall presentation to choose the strongest set for the property.

Can I upload several photos at once?

Yes. In the file-selection window, select multiple files, then upload them together. You may submit up to 25 of your best property photos.

What if I am not ready to upload my materials after payment?

That is fine. Your order remains saved. Use the secure link in your post-payment confirmation to return to the same order later without purchasing again.

How will I know whether my materials are usable?

Your submitted materials are reviewed and validated. If a required item needs a correction or replacement, your secure order page will show an Action Needed request with the next step.

When does the 24-hour first-draft period begin?

Your 24-hour first-draft period begins only after we have received all required production information and materials and our system has verified that they are complete and usable.

What happens if something needs to be replaced?

Your secure order page will show Action Needed with clear instructions. Submit only the requested correction or replacement; your other saved materials remain with the order.

How do I check my order status?

Use the same secure order link from your confirmation to view the current order-status tracker and any Action Needed requests.

How long will my promotional video be?

Videos are typically approximately 45–120 seconds, depending on the usable images, property information, and what best showcases the property. The appropriate runtime is selected for professional pacing.

What happens after the first proof is ready?

You receive a watermarked proof for review. One consolidated revision round is included for your first paid listing, subject to the approved terms and guarantee.

How will I receive the finished package?

After proof approval and completion of the included revision process when needed, clean final deliverables are released through the delivery workflow for your order.

How do I contact support?

Email support@techvisionsys.com. We aim to respond within one business day.